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people and processes

Mounting Challenges with People and Processes…Do you need a Tractor?

2010-04-28
By: Awareity
On: April 28, 2010
In: *Connecting the Dots Blog*, Business Continuity, Human Resources, Risk Management

  I attended the national ACUTA conference last week and one of the speakers mentioned Philip Quigley’s quote regarding ‘farmers and building tractors’.  If you are not familiar with his quote, see below: Philip J. Quigley, former CEO of Pacific Telesis said, “If we were to go back in time 100 years and ask a farmer what he’d like if he could have anything, he’d probably tell us he wanted a horse that was twice as strong and ate half as many oats. He would not tell us he wanted a tractor. Technology changes things so fast that many people aren’t sure what the bestRead More →

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