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In: *Connecting the Dots Blog*, Emergency Management, School Safety, Workplace Violence

  Tips prevent a lot of bad things from happening within organizations, but tips alone are not the answer based on recent lessons learned.  The Christmas Day Bomber attack was prevented and lives saved thanks to tips, but also thanks to the FBI’s proactive efforts in confidentially sharing information with other key players, such as law enforcement and local government. An anonymous tip from Saudi Arabian intelligence helped to locate package bombs that were sent from Yemen.  No doubt these package bombs could have caused a lot of damage and loss of lives, had specialized prevention teams not taken proactive actions to locate and confiscate theRead More →

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In: *Connecting the Dots Blog*, Emergency Management, Risk Management

All of this TSA stuff on the news is getting a little crazy…it almost seems like the media is looking for passengers who are looking for attention. But once again the lessons learned are clear…at least if we all agree on the primary goal. Hopefully everyone agrees that our main goal is safety and national security, because I don’t know about you, but when I am flying through the clouds at 35,000 feet I do not want the plane to blow up. So if we are all in agreement, then it comes down to human beings – pilots, passengers and security personnel – having situationalRead More →

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In: *Connecting the Dots Blog*, Emergency Management, Incident Reporting

  Airline security is a hot topic and it reminded me about my experiences flying to Israel earlier this year. Have you ever flown into or out of Israel?  I flew in and out of Tel Aviv this past year and the differences between airline security in the USA and Israel were like night and day in so many ways. Have you heard of Isaac Yeffet? For those of you who do not know, Isaac Yeffet is the former head of security for El Al of Israel.  In an interview I listened to last night, Yeffet said…”technology in general can never replace a qualified andRead More →

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In: *Connecting the Dots Blog*, Business Continuity, Emergency Management, Human Resources, Incident Reporting, Information Security, Regulatory Compliance

  General Information Personally Identifiable Information Intelligence Information Industry Information Regulatory Information Legal Information Risk Information Customer Information Emergency Information Competitive Information Etc…. Most people and their organizations would agree they are overwhelmed by information that is spread all over in e-mails, web sites, binders, intranets, etc. BUT, most people and their organizations would also agree they are not overwhelmed by awareness, and more specifically they are not overwhelmed by Situational Awareness. Lessons learned continue to reveal that just having information is not enough.  Most of the highly publicized tragedies and incidents reveal that information in the form of red flags or intelligence or riskRead More →

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In: *Connecting the Dots Blog*, Emergency Management, Incident Reporting, Information Security, Legal, Regulatory Compliance, Risk Management

  How is your incident reporting system working for you?  Or perhaps the question should be – Is your incident reporting system working against you? Lessons learned continue to show that organizations find themselves in ‘reaction mode’ more than they are in ‘prevention mode’.  How can this be when most every organization claims to have an incident reporting system in place? Are traditional incident reporting systems obsolete? Multiple surveys reveal that 90% of bystanders who witness a bullying incident DO NOT report the incident.  So why aren’t bystanders not reporting incidents? Perhaps bystanders are not reporting because of one or more of the following reasons:Read More →

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In: *Connecting the Dots Blog*, Emergency Management, Incident Reporting, Risk Management, School Safety

  Did you see the story from the San Jose International Airport this past weekend? Just before 3pm on Saturday, an SUV pulled up to the arrival curb outside Terminal A at Mineta San Jose International Airport.  Two men dressed in black got out of the SUV and approached the information desk to inquire about flight 1205 from Dallas.  Both men carried assault rifles that were strapped across their chests and they had handguns in their holsters. One of the volunteers politely asked if they were one of those people on planes that look for terrorists…one of the men simply answered no. The volunteers commentedRead More →

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In: *Connecting the Dots Blog*, Business Continuity, Emergency Management, Legal, Regulatory Compliance

  Most everyone has heard or muttered these words at some time or another: If I Knew Then What I Know Now…                                                                                                                                                                                                                          The saying is most often used when we look back at our life and we realize that if I knew then (when I was younger) what I know now (with more experience and wisdom), I may have made some different decisions. The saying also came to mind recently as we were reminded of the 9year anniversary of September 11th and the 5 year anniversary of Katrina and numerous other incidents that have provided experience and wisdom that we could have used before these eventsRead More →

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In: *Connecting the Dots Blog*, Emergency Management, Incident Reporting, Risk Management

  Most everyone has heard or muttered these words at some time or another: If I Knew Then What I Know Now…                                                                                                                                                                                                                          The saying is most often used when we look back at our life and we realize that if I knew then (when I was younger) what I know now (with more experience and wisdom), I may have made some different decisions. The saying also came to mind recently as we were reminded of the 9year anniversary of September 11th and the 5 year anniversary of Katrina and numerous other incidents that have provided experience and wisdom that we could have used before these eventsRead More →

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In: *Connecting the Dots Blog*, Campus Safety, Emergency Management, Incident Reporting, School Safety

  I met some really outstanding people this month while presenting at the NASRO national conference and I deeply appreciate how school resource officers (SROs) and school security officers (SSOs) are striving to make a difference with students and with schools. Before and after my presentations I had some interesting conversations with several SROs from schools all across the U.S.    One of the SROs I spoke brought up an ongoing challenge with cameras.  He would like to replace outdated analog cameras that do not give him the clarity he needs to recognize and identify people.  He also wants to add more cameras for better coverageRead More →

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In: *Connecting the Dots Blog*, Business Continuity, Emergency Management, Risk Management, School Safety, Workplace Violence

  I attended the Virginia Governor’s Campus Preparedness conference last week and had an interesting discussion with one of the attendees.  We were talking about how building preparedness across an organization or an entire campus is becoming more complex and more difficult due to escalating challenges, regulations, obligations, liabilities and much more. As our discussion continued, we started talking about how important tools can be when building campus-wide preparedness programs.   In reference to whether tools can make a difference, I offered the following analogy: Could a skyscraper be built using a hammer, a saw and some nails? The attendee responded quickly, yes the skyscraper couldRead More →